Myhomecare Supporting Professional Development with QQI-certified People Management

5 tips on finding the right homecare provider

Myhomecare Supporting Professional Development with QQI-certified People Management

Homecare management is a critical aspect of healthcare in Ireland, and professional development in this field is essential for ensuring high-quality care for patients. The homecare industry in Ireland is growing rapidly, and as such, it’s important for homecare managers to stay up-to-date with the latest skills and knowledge to manage their teams effectively.

Recognising the importance of continuous professional development within the healthcare sector, Myhomecare has developed ‘The Care Academy’, which envelops all the training internal and frontline staff need to progress within their career.  

A particular milestone of The Care Academy is the undertaking of the QQI-certified People Management Course by the Myhomecare managerial team. The course covers a range of topics, including leadership skills, communication skills, team management, and conflict resolution. It’s designed to help homecare professionals develop the skills and knowledge they need to manage their teams effectively, build positive relationships with clients and their families, and deliver high-quality care.

It covers key topics such as understanding EU Legislation, equality and diversity and the key principles of management. This can lead to new career opportunities, such as promotions or opportunities to manage larger teams.

One of the key benefits of the QQI People Management Course is that it’s a nationally, HSE, recognised qualification. This means that homecare professionals who complete the course will have valuable credentials that they can use to advance their careers. By completing the course, it demonstrates to our clients that the Myhomecare team have the right skills and knowledge required to effectively deliver excellence in service.

Our team have a wealth of experience in the homecare industry, with many starting as Healthcare Assistant’s, progressing to supervisory and managerial positions. The completion of the QQI People Management Course enables our experienced team to nurture their skills and knowledge and continue to progress their career whilst ensuring Myhomecare is continuing to provide patient-centered high quality care.

What is People Management Course (QQI Level 6) 


The QQI Level 6 certification in Managing People is awarded following a 3-day interactive workshop that covers a blend of theoretical learning with practical activities to build upon management techniques and improve confidence.

The QQI People Management Course provides learners with a comprehensive understanding of people management and covers everything from communication skills to conflict resolution, employee development, and performance management. By taking this course, learners can develop a deeper understanding of the intricacies of people management, and learn how to apply this knowledge in their day-to-day work.

It is designed to provide learners with practical tools and techniques that they can use in the workplace. This means that learners will not only learn theory, but they will also learn how to apply this theory to real-world situations. By taking this course, learners can develop their practical skills, which can help them to become more effective managers.

The course is suited to all levels; providing an excellent foundation for new managers, allowing experienced managers to delve deeper into motivational management, and for those looking to transition to a managerial role. For those frontline staff that would like to progress their career within a managerial role, they too can avail of the subsidised QQI-certified People Management Course via The Care Academy.

Overall, the QQI People Management Course is an excellent opportunity for homecare professionals to develop their skills and knowledge. Whether you’re looking to advance your career or simply improve your abilities as a homecare professional, this course can help you achieve your goals. By completing the course, you will be better equipped to manage your team effectively, communicate with clients and their families, and deliver high-quality care.

The Myhomecare’s Care Academy


The Care Academy focuses on improving the quality of existing staff by providing upskilling opportunities, allowing those who want to advance their career in healthcare an advantageous starting point. There has always been a particular emphasis on upskilling and career progression within Myhomecare with exceptional ongoing training provided and further supported by Servisource’s Training department.

It is from this strong foundation that The Care Academy has been developed. As a result, a comprehensive catalog of training courses is available to support internal and frontline staff in providing the highest quality of service, where they can train, develop and coach care workers throughout each stage of their careers.

Professional development is essential for homecare managers in Ireland to continuously improve upon their skills and knowledge to manage their teams effectively. The Care Academy offers supportive training and career progression for aspiring carers, as well as subsidised courses for those with experience requiring QQI Level 5 accreditation in healthcare or QQI Level 6 accreditation in people Management.

Through Myhomecare’s Care Academy, it ensures that the right people, with the right skills and knowledge, will be provided in the right place, your home.

Myhomecare Care Academy

The Myhomecare Care Academy is the one-stop shop for aspiring Carers, offering training and career progression support and guidance. The Care Academy also offers the opportunity for those with experience requiring QQI Level 5 accreditation in healthcare courses to be subsidised.

Myhomecare Ready to Employ, Train and Support 1,000 New Home Care Workers

5 tips on finding the right homecare provider

Myhomecare Ready to Employ, Train and Support 1,000 New Home Care Workers

Myhomecare Welcomes Minister’s Announcement of 1,000 Non-EU Employment Permits for Home Care Workers

Myhomecare, a nationwide HSE approved supplier of specialised home care, welcomes the announcement of employment permits for 1,000 non-EU home care workers, from Minister of State for Mental Health and Older People Mary Butler. Myhomecare has positions available for all 1,000 new home care workers and is ready to not only employ, but train and support them in their career progression through its Care Academy.  

The Myhomecare Care Academy offers training, career progression support and guidance for aspiring carers, offering the opportunity for those with experience requiring QQI Level 5 accreditation in healthcare, courses to be subsidised. The Care Academy also focuses on improving the quality of new and existing staff by providing upskilling opportunities and allows those who want to advance their career in healthcare an advantageous starting point.

Deirdre Doyle, Myhomecare Operations Lead said:

Making 1,000 Employment Permits available to non-EU home care workers is an exciting development and we are delighted to announce we have the capacity to assist all 1,000 with employment, training and career progression through our Care Academy.

She continued, “Myhomecare has a strong workforce and employing additional homecare workers will further strengthen our Winter Initiative which aims to assist the HSE in their focus on community care and supporting more efficient hospital discharges which in turn, increases hospital bed capacity.”

Speaking on the report of the strategic workforce advisory group on home carers and nursing home healthcare assistants, Minister Mary Butler referred to all care workers, working in home support and long-term residential care for older people, she said that they should receive fair pay and conditions and have the opportunity to progress in their careers.

Myhomecare meets these recommendations referred to by Minister Butler and is one of the highest paying employers within the homecare sector and champions career progression through the Myhomecare Care Academy. 

In response to Minister Butler, Myhomecare’s Deirdre Doyle said:

The Myhomecare Care Academy enables frontline staff to earn a competitive wage ranging from 14 euros to 25 euros an hour. The Academy also offers those same opportunities to those passionate about a career in care and the Myhomecare team will support them every step of the way. We understand how important it is to take care of our carers so they can take care of our clients.

There has always been a particular emphasis on upskilling and career progression within Myhomecare with exceptional ongoing training provided which is further supported by Servisource’s Training department. It is from this strong foundation that the Care Academy has been developed. 

For further information on any of the above, contact our team today!

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Our dedicated team are on hand to assist you in any way.

Myhomecare Care Academy

The Myhomecare Care Academy is the one-stop shop for aspiring Carers, offering training and career progression support and guidance. The Care Academy also offers the opportunity for those with experience requiring QQI Level 5 accreditation in healthcare courses to be subsidised.

The Importance of Flexible Working for Carers

With a new generation of employees now hitting the workforce, the traditional way of running businesses has changed.

One example is with working hours. Flexible working was introduced as a way to encourage a healthy work-life balance.

Over the last few years, the number of people working in part-time employment has increased. As well as those returning from starting a family and the effects of the gig economy, it’s also due to those struggling to maintain a healthy balance between their work and personal lives.

For those working in care, a flexible working arrangement may mean staff taking less time off for carers leave.

In this piece, we’ll define flexible working and the rules surrounding it. We’ll also explore the importance of this type of work for carers.

What is flexible working?

It’s a work pattern adapted to suit both you and your employees. There are different types of flexible working arrangements, examples include:

  • Changing to part-time hours.
  • Changing working days.
  • Changing full-time working hours.
  • Working your normal weekly hours in fewer days (compressed hours).
  • Working from home part or fulltime (homeworking).
  • Retain two people for the same position on a part-time basis (job sharing).
  • Work usually rotating but specified hours (shift working).
  • Using technological advances to work from remote locations (teleworking).
  • Calculating working hours based on annually instead of weekly (annualised hours).

Unlike the United Kingdom, there’s no legal right to flexible working. However, since the introduction of the Code of Practice on Access to Part-time Work in 2006, it’s now become a best practice for employers have policies on improving access to part-time work.

Employees can make requests for flexible working. As an employer, you should have a procedure in place that allows for a discussion between yourself and the employee before making a decision. Remember to consider:

  • The employee’s personal needs.
  • The staffing needs for the company.
  • The implications to the business and their co-workers.

To avoid claims of discrimination, you must consider all request for flexible working fairly and in accordance with the employment equality legislation.

The importance of flexible working for carers

Accommodating flexible working requests can be a challenge especially for those in the care sector.

The work itself is one that can do with allowances for flexible working. It involves rotating working hours, usually long travel times and unsociable hours.

However, from the point of view of the employer, it may be tricky, as you’ll need to ensure there’s sufficient staff to cover at all times.

And there are benefits for employers and employees.

For employers

  • Boost employee morale.
  • Reduce absenteeism.
  • Reduce employee turnover.
  • Improve wellbeing.
  • Enhance company image as a family-friendly employer.
  • Increase productivity.

For employees

  • Better work/life balance to meet personal and family needs.
  • Less stress.
  • Increased job satisfaction.
  • Reduced expenses and time spent commuting.
  • More control over working hours and environment.

Final note Remember, while it may be a challenge to create a flexible working policy, the rewards are well worth it. As well as easing your staff’s work/life balance, you can also reduce business costs, improve output and ensure the loyalty of your staff.

Banish Interviews Nerves and Bag Yourself That Job!

Tips for that all important interview!

Interview Nerves?

Don’t sweat it. Here are some tips to get you prepared!

You have gotten that e-mail you have been waiting for and have been called for an interview. You have oodles of experience and know you would be terrific for the job but are worried about interview nerves kicking in. Don’t worry, you are not alone. Most people dread the thoughts of interviews but if you prepare for them in advance and have the right attitude then they can be a LOT less daunting.

Try to remember that you are not alone. People attend interviews every day! It is a normal process of career life. Not only are employees nervous about their performance in interviews, employers can be too. For instance, let’s say that you applied for your dream job and are attending an important interview for an important company, chances are, the employer is under pressure too and feeling nervous about carrying out a professional interview.

Sell yourself. Know yourself, your personality, strengths, skills and experience. Understand why you are suited to the job and how you could benefit the company. If you are having trouble, take the time to sit down with a family member or a friend and ask them to help you clarify your personality or strengths. Once you have these nailed and prepared, you will be more confident in an interview situation.

Research. Research the company! Nobody wants to be asked a question about the company by their interviewer and not know the answer. It looks lazy, unprofessional and makes the interviewee look disinterested. Become familiar with what they do, who works there and be comfortable with their ethos and aims.

Prepare. Preparation is KEY for interview scenarios. Know your CV and prepare for any questions the interviewer may ask about your CV, such as education or previous work experience related to the job in question. You want the conversation to flows naturally and you don’t want to get tongue-tied! Think outside the box!!! Look up questions that interviewers may ask that are used to catch candidates off guard to test their creative abilities.

Act Confident. If you are not naturally confident make the interviewer think that you are. Shaking hands, making eye contact, sitting up straight and smiling are all positive forms of body language that will go a long way in an interview process. Staring and serial-killing smiling is not necessary! Just relax and be yourself! You are in the hot seat because your interviewer thinks that you are suited for the job.

Control yourself. Try to remember to take deep breaths and don’t rush, your heart might be racing but try to not speak too quickly. Remember that it is normal to feel nervous and some nerves are good!

Ask questions. It is important for the interviewee to ask questions and be interested in the answers that they receive. The interviewer will see that you are genuine, keen and passionate about the job.

Listen. A million thoughts might be running through your head or you might be mentally skipping ahead to your next thought out answer but listen to your interviewer. Information about the role might be discussed in the interview that might not have been specified in the job advertisement.

Remember: Even if the interview does not go to plan, it is over and done with, it is a learning curve and an experience and there are plenty of other opportunities out there.